Let’s connect


We love connecting with members of our lash community. If you need help or have questions, send us an email and we'll be more than happy to help!


[email protected] 

Our Team

Raine Dumais - Kemp

Member Support Leader

IG: @lashassociation

[email protected]


Levi Shephard

President and Industry Advocate

[email protected]



Georgia Shephard

Educator Success Strategist

IG: @lasheducators

[email protected]

Professional Complaints



Members are bound to the NALA Professional GuidelinesCode of Ethics and Decontamination Guide.

Members that do not follow these guidelines and requirements can be reported here. All complaints remain confidential and every submission is thoroughly and thoughtfully reviewed.

If you have encountered a lash academy claiming to be NALA Accredited but they are not on our directory, please let us know so we can begin our internal process of investigation.

All reports may be submitted to [email protected]. Please include photos, screenshots, weblinks or any form of evidence you have to assist us with our investigation process.

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