Question 1

What is NALA?

Accepted Answer

NALA is a Global Independent Standards Body for Lash Artists, dedicated to elevating the lash industry through guidelines curated by our Board of Advisors, Accreditation, Educator Programs, and NALA Membership—promoting professionalism and integrity worldwide.

For more info, check out our About page.(https://www.nala-lashassociation.com/about-nala)

Question 2

Why join NALA?

Accepted Answer

NALA offers:
 • Industry-leading Accreditation 
 • Career advancement opportunities though our Lash Educator Certification and Lash Academy Curriculum Licensing. 
 • Access to a global community of like minded lash artists
 • A listing on NALA's public, client facing Directory
 • Ongoing workshops, newsletters, and up to date resources
 • Exclusive member benefits such as discounts, marketing tools, business masterminds, event invites

Question 3

How do I contact NALA?

Accepted Answer

Please email us! info@nala-lashassociation.com ()for assistance. We are happy to help you through your lash career journey in any way.
You will receive one automated reply to ensure you're email was delivered, other than that, we always reply in person! No chat bots here.  *Responses can sometimes take up to 3 business days.

Question 4

What does the NALA Gold Seal mean?

Accepted Answer

The NALA Gold Seal is a mark of excellence that shows a lash artist has been evaluated and meets or exceeds industry standards in skills, hygiene, studio practices, and professionalism. It represents integrity, safety, and quality, giving clients confidence and accredited artists recognition.

• Only current Accredited Academies and Members may use NALA’s official Seal.
 • The “Certified Educator” badge was revoked in 2018 and is not valid.
 • Misuse of NALA’s Gold Seal of Accreditation is a trademark violation and may result in legal action.

Question 5

Who is the President of NALA?

Accepted Answer

The current President is Georgia Shephard, daughter and successor of late founder Levi Shephard.

Question 6

What are the legal requirements for performing and teaching lash extensions?

Accepted Answer

Legal requirements vary depending on where you live.

• For Lash Artists: Many regions require formal qualifications or licenses to apply lash extensions professionally, mainly for insurance and safety compliance. Even in areas without strict regulations, insurers may still demand proof of training or certification. NALA accreditation helps demonstrate verified skill and professionalism.

• For Lash Educators: Teaching lash extensions often has stricter requirements than applying them. In some countries, formal education credentials or licenses are needed to teach. NALA’s Educator Certificate is recognized by most insurers worldwide and, in some regions (e.g., Australia), can serve as an alternative to formal qualifications like a Cert IV.

Always confirm the specific rules with your local regulatory authority before offering courses or service. To find a list of regulation website in your region, check out our regulations page.(https://www.nala-lashassociation.com/find-my-regulations)

The Lash Association