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NALA F.A.Q

What is NALA?

The National Association of Lash Artists is an international, non-governmental organization that advocates for professionals in the lash industry. NALA offers support to the lash industry by establishing much-needed regulatory guidelines, as well as offering Academy Accreditation, Lash Educator Programs, NALA Memberships and International Industry Awards. We promote professionalism, integrity, and ethical business for the betterment of the global lash industry.

What does NALA do?

Provide ongoing support for NALA Members and Accredited Academies through the following: Annual Activities; A number of activities are conducted on an annual basis, including: Monitoring changes to legislation and government policy Surveying organizations about the current requirements with a request for any additional feedback Analyzing feedback from communities, organizations, and individuals Providing the most recent feedback to the NALA Board of Advisors for consideration Informing the owners of accredited academies of any upcoming amendments Informing the NALA Members of any upcoming updates to the NALA Standards and recommended guidelines Accreditation Development Process; Updating the NALA Academy Accreditation requirements is a continuous process. The requirements are influenced by: Global research into safe practice On-going consultation with the NALA Board of Advisors Feedback from lash professionals and the general public Feedback from lash students Changes in legislation and government policies Demands for greater accountability Targeted surveys about the new processes and standards Evaluating the effectiveness of any new processes introduced Making corrections in any necessary areas Continuing Standards Development; An updated version of NALA Accreditation requirements is developed and released every year to ensure the validity and on-going relevance of the standards. Necessary amendments are communicated via email to the accredited academy owners. Academy owners are expected to fully implement the changes identified by the accompanying timeline. NALA provides as much notice as possible, though the implementation period for legislative changes can be much shorter. The requirements for NALA Academy Accreditation are developed and reviewed in consultation with the NALA Board of Advisors. Support for NALA Members and Accredited Academies; NALA creates online content and workshops for our members based on the research conducted throughout the year.

Who is the president of NALA?

The NALA President is lash industry advocate, Levi Shephard. Over the years Levi has gained experience in many aspects of business; lash artist, lash extensions educator, lash and brow studio owner, professional product developer, magazine columnist, founder of an accredited training academy, international stage presenter, author of business-building ebooks, creator of a global industry awards program, and founder of this international association. Levi has spent more than 10 years researching and collaborating with beauty industry experts in several countries, consulting with lash artists and educators around the globe and studying existing industry guidelines already in place. This vital research has provided insight to the common concerns of the lash world and their best solutions

Who can use the NALA logo?

Lash schools that have earned NALA Academy Accreditation, and hold active status, may use the NALA Seal of Accreditation. All officially accredited academies are listed on the NALA Global Directory www.nalamembers.com Lash artists who have earned Accredited Member status, may use the NALA Accredited Member badge (logo). All officially accredited members are listed on the NALA Global Directory www.nalamembers.com NALA Award Winners are given a winners badge that they may use on their website and social media to show off their accolade. No one is permitted to use the NALA company logo. This logo is OUR trademarked logo and only NALA can use it. There is a NALA logo with the term 'Certified Educator' circulating the internet. This badge was revoked in 2018. No one is permitted to use the NALA Educator's Badge and to do so is a misrepresentation of their status with the association. It is also trademark infringement, which we take very seriously. Anyone wishing to use the NALA name to promote their courses must first have their curriculum(s) reviewed by the association and earn academy accreditation (Steps Two and Three of NALA SFLT). Misuse of NALA trademarked property will result in legal action. If you believe someone is misusing the NALA name or logo please notify us via email at info@nala-lashassociation.com. All reports are kept confidential.

How do I report misuse of the NALA logo or accreditation status?

To report the misuse of the NALA name and/or logos please send an email to info@nala-lashassociation.com with as much detail as possible so we can look into your claim. All reports are handled thoroughly and thoughtfully. Our Quality Control Manager will begin an investigation. We may be in touch to request further information. All reports are kept strictly confidential.

Who serves on the board of advisors?

Our Board of Advisors is comprised of both industry and non-industry personnel. You can learn about each of our board members HERE.

How do I apply to be on the board of advisors?

If you are interested in volunteering on the board and assisting us as we advocate for the lash industry, please contact levi@nala-lashassociation.com and let us know how you can help.

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Membership F.A.Q

How do I become a NALA Member?

NALA Members must meet all NALA standards and demonstrate safe and accurate application skills. The Membership Application process consists of a video demonstration and photos of your work. You must also agree to adhere to the terms and conditions of the Membership Agreement. A formal certification is not required to apply for membership. Members are bound to NALA's strict Professional Guidelines and NALA Code of Ethics. Please review these policies carefully before joining the membership. Failure to comply to NALA Professional Guidelines and NALA Code of Ethics will result in dismissal from the membership.

Can new lash artists become NALA Members?

Absolutely. We actually recommend that lash artists seek out NALA early in their career in order to develop good habits early on.

Do I have to own my own lash studio to become a NALA Member? 

No, you do not. Our members consist of a variety of lash artists in different scenarios. Our members are lash studio owners, commission-based stylists in a studio, renting rooms within a studio, and more. As long as you are a lash artist, you can become an Accredited Member.

What are the requirements I must meet before becoming a NALA Member? 

There are no requirements to becoming a Member. You do not need a specific amount of experience.

I just purchased the Membership and I now have access to the digital product online. Does this mean I'm Accredited?

No, you are not Accredited immediately upon purchasing. You must complete the online application within ten days. Our team will process your application within 1-2 weeks and will reach out with your results. Once we have contacted you and delivered you with your Membership Badge and Certificate, you are then Accredited. You will then be prompted to upload your information for our Global Directory. Your profile will be uploaded within 1-2 weeks and we will reach out with the link once it is complete.

What if my Membership application isn't approved on the first try? Can I try again?

Yes. Our team will work with you to make sure your application meets NALA Standards.

What's the difference between the Seal of Accreditation and the Membership Badge?

The Seal of Accreditation is awarded to Academies upon earning Accreditation. The Membership Badge is awarded to Members who have earned Accreditation.

Do I need to become a NALA Member to have my academy accredited? 

No, you do not. Membership and Academy Accreditation are different processes and do not correlate. However, most of our Accredited Academy owners are Accredited Members as well.

I earned accreditation as a lash artist and received my Membership Badge and Certificate. Why has my profile not been uploaded to the directory if I'm officially Accredited?

There are two possible reasons you have not been added to the directory yet. 1) It has been less than 1-2 weeks and our team has not reached your profile yet. Please continue to wait and reach out if the time frame has passed. 2) You have not yet uploaded the elements required to create your profile on the directory. Please login to your NALA Account online and submit them.

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School For Lash Trainers F.A.Q.

How do I become a lash educator?

1) Enrol in the NALA School for Lash Trainers to gain an abundance of information, guidance, resources and support as you prepare to launch your lash academy. 2) Write your manuals and build your curriculum. Once you have completed the educator training you will have all the tools and information you need to develop your own lash training course(s) or you can choose to license ours. 3) Apply for accreditation by submitting your training materials to NALA for review. Once approved for Academy Accreditation: you will qualify for insurance. you will be recognized as an internationally accredited academy. you'll receive your certificate of accreditation. you'll receive gold stickers of the official NALA Seal of Accreditation to apply to your students certificates. your academy will be listed on the NALA Global Directory (must renew annually to remain on the directory). NALA will promote your school to the public as an approved education facility. you will receive regular industry updates via email to help you keep your training courses current.

What is the difference between a manual and a textbook?

A manual is an instruction booklet; a step-by-step guide of how to do something. A textbook, such as the NALA Textbooks, is an all-inclusive compilation of content with educational purpose. It serves as a guide to the curriculum offered by schools. It is an extensive book of knowledge on every sector of that subject. Lash extension training courses around the world typically use lash manuals to accompany the hands-on training that is required for teaching lash extension techniques to new lash artists. Beauty schools and lash academies across Canada, USA, and Australia are able to license the NALA Textbooks for their courses.

What are the government requirements for teaching lash extensions?

In most areas around the world there are no government requirements for teaching lash extension training courses. (Check your local state board and/or government websites for confirmation.) The insurance companies, however, require a formal qualification as an educator. The certificate earned through the NALA School for Lash Trainers is accepted by most insurance companies around the world. Good to know: If you wish to teach in a formally recognized, fully accredited, beauty school, there are requirements in many areas, such as the Certificate 4 in Australia, or the PTTSL (or City & Guilds Award in Education & Training) in the UK. But those qualifications are currently not required for offering a certification course in lash extensions. Disclaimer: ALWAYS refer to your local education board for confirmation of qualification requirements.

What do I need to enroll in SFLT?

1) Enrol in the NALA School for Lash Trainers to gain an abundance of information, guidance, resources and support as you prepare to launch your lash academy. 2) Write your manuals and build your curriculum. Once you have completed the educator training you will have all the tools and information you need to develop your own lash training course(s) or you can choose to license ours. 3) Apply for accreditation by submitting your training materials to NALA for review. Once approved for Academy Accreditation: you will qualify for insurance. you will be recognized as an internationally accredited academy. you'll receive your certificate of accreditation. you'll receive gold stickers of the official NALA Seal of Accreditation to apply to your students certificates. your academy will be listed on the NALA Global Directory (must renew annually to remain on the directory). NALA will promote your school to the public as an approved education facility. you will receive regular industry updates via email to help you keep your training courses current.

How do I earn Academy Accreditation?

If you are the owner of a lash academy (or aspire to launch your own academy) you can enrol in NALA School for Lash Trainers. When you purchase Step One of NALA SFLT, you gain instant access to the Educator's Comprehension Course but you are not YET accredited. Once you successfully complete Step Two of NALA SFLT your academy will be officially recognized as an accredited academy and earn its place on the NALA Global Directory. Please note we do not accredit individual educators, we accredit the entire academy based on their curriculum(s) and student resources.

What are the government requirements for teaching lash extensions?

In most areas around the world there are no government requirements for teaching lash extension training courses. (Check your local state board and/or government websites for confirmation.) The insurance companies, however, require a formal qualification as an educator. The certificate earned through the NALA School for Lash Trainers is accepted by most insurance companies around the world. Good to know: If you wish to teach in a formally recognized, fully accredited, beauty school, there are requirements in many areas, such as the Certificate 4 in Australia, or the PTTSL (or City & Guilds Award in Education & Training) in the UK. But those qualifications are currently not required for offering a certification course in lash extensions. Disclaimer: ALWAYS refer to your local education board for confirmation of qualification requirements.

What is covered in Step One - The Educator Comprehension Course?

NALA SFLT Step One course has over 40 comprehensive modules which cover: How to teach effectively How to mentor students Which topics to teach How to develop your curriculum How to create and publish private online tutorial videos How to create and publish a private access website for your students How to write your manuals How to price your tuition How to create an effective course itinerary How to develop quality online training Writing a business plan Create your launch (or re-launch) strategy and timeline Website and SEO tips Marketing advice Public relations Effective and meaningful branding Growth tips (how and when to grow your academy) National and international expansion Legal considerations Copyright and trademark information and more . . .

Can I complete Step One - The Educator Comprehension Course and stop there?

You may purchase Step One to earn your certification without any obligation to purchase Steps Two and Three. However, without earning accreditation, you will be prohibited from using the NALA name to promote your courses and you will not earn your place on the NALA Global Directory.

Will I be accredited after taking Step One - The Educator Comprehension Course?

No. Step one of NALA School for Lash Trainers is the Educator's Comprehension Course. You will earn a Certificate of Completion, but not accreditation. To earn accreditation for your courses, and get listed on the global directory, you must complete Steps Two and Three of NALA SFLT.

Am I guaranteed accreditation after completing all three steps?

No. NALA Accreditation is never guaranteed, it must be earned. BUT, if you are not successful on your first attempt a NALA team member will work with you to help you get your courses to accreditation status. Every applicant is entitled to one free reapply if needed. We never turn anyone away! But applicants must be prepared to make changes to their curriculum and academy processes in order to meet NALA Standards.

How were the accreditation requirments developed?

The requirements for the NALA Academy Accreditation were developed using global research from the past 10 years. They are determined, and continue to change as the industry evolves, by the NALA Board of Advisors. Learn more about our processes and development HERE

What is the process for Academy Accreditation renewal?

The lash industry is constantly evolving and discovering new, better, more-informed ways of doing things. Because of this, accreditation expires each year. To maintain accredited status, review the annual accreditation requirement updates (sent to you via email every September) and update your curriculums accordingly before your expiry date. Email your updated manuals to NALA within one week after to your renewal date. We will not review manuals before the renewal date. More details available in the Step One product online under the accreditation section. Your updated Certificate of Accreditation will be sent to you once your renewal fee has been successfully withdrawn. A digital copy of the certificate will be sent via email on the first Wednesday after your renewal date.

What is included in Academy Accreditation renewal?

Each year (in September) you will receive an updated accreditation application checklist. Your manuals must reflect any changes made to the NALA requirements when you submit for renewal. Included with each annual renewal: an updated Certificate of Accreditation. your listing on the global directory will remain active. Included with your 5 year renewal: an updated Certificate of Accreditation. your listing on the global directory will remain active. your school featured in the NALA Newsletter.

Can I order more gold foil seals?

Yes. Please email info@nala-lashassociation.com to request more stickers and a team member will guide you to the appropriate purchase page. Your accreditation status must be active in order to purchase the seals. We limit orders to 50 stickers per order for quality control purposes.

How long does it take to get my Academy Accredited by NALA?

We give you up to a year to write and submit your manuals after completing the educator's comprehension course but it can be done sooner. Your timeline depends on how much time you have available each week to commit to creating your curriculum.

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Want to chat with someone at NALA?

We love connecting with members of our lash community. If you have questions, send us an email and we'll be more than happy to help!

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