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Returning to work post COVID 19


Find details at the bottom of this page.

These recommendations will be updated as we receive new information and requirements from state, provincial and federal governments.



The National Association of Lash Artists - Promoting professionalism, integrity, and ethical business for the betterment of the global lash industry.


NALA School for Lash Trainers is now ONLINE and ON SALE! 🎉📚🎉📖🎉 The video recordings, the workbook PDF, table of contents documents, accreditation checklists, and all of the lessons and modules from our three-day, on-campus training is now available as an online product.


NALA Members are an elite group of lash artists who value professionalism and integrity. Our members have been selected based on their skill, quality, and safe practices. Together, we are changing the industry, one perfectly applied lash extension at a time.

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"NALA is there to support and provide current up-to-date standards. It's an amazing organization with so many members to assist you in this lash journey."

Julie H.

"This organization changed my career! A hub for everything lashes! Safety standards and guidelines and a code of ethics for such an unregulated service that exceeds my standards."

Aileen F.

"Not only am I proud to be a new member of NALA, it is comforting to be a part of a community of likeminded professionals who are supportive & kind to one another. Levi & associates, thank you for commencing a higher benchmark & raising the "bar" in our industry. Looking forward to a fulfilling journey"

Shari F.


The NALA Seal of Accreditation is the "Michelin Star" of the lash industry. NALA Accreditation is earned as part of a three-step program (NALA School for Lash Trainers) designed to help lash educators achieve their highest possible level of success while also having a positive impact on the education of all future lash artists. The sustainability of our trade depends on quality education within the industry.

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"I just took the educators course in Edmonton with Levi and I can say that I am 100% satisfied. We covered a lot of information and I came back extremely motivated to continue to grow my career. She is such a value to lash artists and NALA is much needed if we want to raise this industry up and hold ourselves to higher standards. I feel 100% confident in my ability to develop my curriculum and cannot wait for all of the exciting things to come. Thanks Levi!"

Sandy L.

"​​Levi is so thorough with her accreditation process. She is helpful and quick when you need her and a pioneer for the lash industry! I trust the information that she passes onto our industry because I know she is collaborating with top international lash artists. Thank you NALA for helping educate our industry and push us forward!"

Jenna H

"I am very proud to have my Lash Artistry courses accredited by NALA. Having spent time "chatting lashes" often with Levi - NALA's Founder - I know you are committing to a level of excellence and professional standard that will help raise the bar for the whole industry and create a great business culture for your lash studio or courses! Thanks Levi for your commitment to the Lash Industry!"

Jill H-P.


Our industry is abundant with professional lash artists, product suppliers, and educators who care about the advancement of the lash trade. NALA wants to reward these companies and individuals for their many selfless deeds, which play a determining role in raising standards and enhancing our chosen field of work. 

Event Has Been Cancelled due to COVID 19

"I attended last year and had an absolutely outstanding time! I’m extremely excited to attend again this year."

Amanda C.

"An amazing group of people getting together to share a wealth of knowledge to an industry that is growing and thriving. Thank you to all the speakers, sponsors, and team members of NALA for such a wonderful experience."

Felix L.

"Fantastic time meeting up with like-minded lash artists! The speakers were really informative and it was a great way to network. Thanks NALA!"

Fiona M.

"I am thankful that Levi Shephard has helped make this industry safer by regulating things. Without that, it would be a very risky and dangerous industry."

Ashley P.

"I'm so happy that there is finally an association that is helping to regulate the industry. We definitely need standards! I love how the president of NALA, Levi, is experienced in the industry - this ensures that we are implementing realistic standards and focus on the important aspects of the industry. She has a wealth of knowledge and is always there to provide guidance and encouragement for both business and lashes. NALA is beneficial for clients, students and educators. Clients are able to use the site to look for quality and accredited Lash Artists. Students are able to find training facilities that are accredited to ensure that they receive the quality training. Educators are able to get certified to ensure they have a strong foundation to provide to their students. We can all benefit from the workshops and blogs on the site as well! I highly recommend joining NALA!"

Fendi O.

Returning to work post COVID 19

Updated: May 12, 2020 at 4:00 pm MDT 


This guide has been developed by The NALA Board of Advisors and is intended for suggestion purposes only. It is the responsibility of the professional to ensure the safety of his/her clients and to always execute safe practices and hygienic procedures. NALA board members, NALA employees, NALA volunteers, and the NALA President accept no responsibility or liability for any outcome related to these suggested practices and processes. Please check with your local governing body for any new protocol being enforced during our return to work after COVID 19 shut downs.


Recommended temporary measures and additional protocol:


Continue to Follow All Existing NALA Standards, including:

Be sure all waiver forms are current (signed within the past 12 months, if not have them sign one again)

Change all linens between every client

Wear a mask (be sure your lash fits you properly and covers your mouth and nose at all times)

Consider using a hair net for clients, and employee must have hair tied back an out of the way

Operate using the “disinfected zone” 

Wear gloves

Sanitize gloves immediately after touching anything outside your “disinfected zone”

Disinfection steps as per NALA Decontamination Guide between EVERY client.

Post the step by step disinfection process where all employees can see it.


New additional precautions:

Complete a thorough deep cleaning of the entire studio before returning to work.

Contact clients the day before their appointment to confirm they have no symptoms.

Clients and staff complete & sign questionnaire (symptoms, travel, exposure to someone with symptoms) and must stay home if exhibiting any symptoms of illness.

Clients and staff must wash hands upon arrival and use hand sanitizer.

Provide masks for clients. This should be applied immediately after washing and sanitizing their hands and kept on until they vacate the premises.

Provide boot covers (for shoes or sock feet) for client to wear upon entry.

Any person (client, contractor, or staff member) with cold symptoms must stay away for a minimum of 10 days.

All persons who have traveled outside the country must stay away for a minimum of 14 days.

Stagger your appointments to ensure only one client is coming and/or going at any given time.

Book extra time in between clients to FULLY disinfect ALL surfaces, tools, and equipment.

Position your treatment table a minimum of 2m (6.5’) apart from one another.

Offer contactless payment processing only.

Accept clients by appointment only - no walk ins.

Clients to wait outside in their vehicle until you text them when it's safe to come in your salon (to reduce clients crossing paths).

Remove all magazines, brochures, decorations, anything non-essential, etc from waiting area.

No clients waiting in waiting area.

No extra guests accompanying clients to appointments.

Keep a log of clients (name, time in/out, contact info) in case of outbreak.

You may choose to take each client’s temperature at the door.

Sneeze guard plexiglass at reception area to protect receptionist.

Remove all water/coffee/refreshment dispensers and only offer sealed bottles/packages.

You may choose to wear a plastic shield in addition to a mask.

Disposable or reusable aprons or smocks for employees laundered/changed between each and every client.



According to cdc.gov:

Cloth face coverings are not PPE

Face masks (a.k.a. surgical masks or procedure masks) are PPE

N95 masks with an exhaust valve might not provide source control (likely because your breathe is escaping through the valves therefore not protecting others from you).


These recommendations will be updated as we receive new information and requirements from state and provincial governments.


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